If you want to update a subscription's shipping address, you can do so through your self-service portal. Just follow these steps:
- Go to your Self Service portal. If you don't know how to, refer to this article: How do I access my Self-Service Portal?
- Go to the Shipping Addresses tab and click Edit Shipping Address on the one you're updating.
- Fill out the form on the right-hand side with the new address and click Save
If you have multiple saved addresses, each one will display its respective subscription(s). If you have multiple subscriptions, make sure they're all going to the right places!
If an order has already been placed, please submit a support request. We will be able to take a more in-depth look at the specific order.
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